Why is your mail delivered late?
A new report to Congress says things aren’t going to get better anytime soon for the U.S. Postal Service.
Consumer reporter John Matarese examines these ongoing mail delays so you don’t waste your money.
Remember during the height of the pandemic, when mail arrived late or did not arrive at all?
The pandemic is abating, but in many areas these postal delays are not.
Terry Eshom never knows if he’s going to find something when he opens his mailbox.
“Last week when our carrier was away we were delivered every fifth day,” Eshom said.
Terry says he’s been running late, however, for months.
Like many postal customers, Terry has the informed delivery app on his smartphone that tells him what to expect on any given day.
But he says what the app tells him and what he receives are often two different things.
“We were expecting 8 or 9 pieces of mail,” Eshom said. “We have nothing.”
And it’s not just first-class letters.
Others complain about the priority courier service for packages.
“This package is three weeks late,” he said. “Three weeks late!
Lucas McBride had to return this car part for his minibus.
It took so long to arrive that he bought a more expensive version from a local auto parts store.
“It cost me $ 92 more than it cost me when I went online and got it,” McBride said.
The USPS recently told Congress that it plans to deliver just 88% of mail on time this year. This is down from 95% normal.
He blames “the continuing impacts of the pandemic,” including:
Eshom doesn’t blame his postman.
But a system which, according to him, is no longer up to the task.
“Previously, you could rely on your mail every day,” he said.
The Post informed Congress that its delivery problems stabilized at the end of the year and hopes to resume deliveries at 90% or better in the near future.
Be careful and aware as always, so you don’t waste your money