Town Recognizes USPS Employee for Response to Medical Emergency | Kent County Daily Hours
WEST WARWICK – Juana Palacios was on her tour an afternoon earlier this year, delivering mail on Alden Drive in West Warwick, when she noticed a resident was in need of emergency medical attention.
Without his swift response, the situation could have ended in tragedy.
A letter carrier for the United States Postal Service, Palacios was making his deliveries on March 3 when she came across a man lying in his lawn, semi-conscious and foaming in his mouth, according to the local postmaster.
“[She] showed up at a resident’s house to find the customer unconscious on the lawn in front of just a T-shirt. It was around 35 degrees that day, ”West Warwick Town Postmaster Todd Rekrut said Thursday. “This person was in serious distress.”
After getting no verbal response from the resident, Palacios immediately called 911 and then waited for the West Warwick fire department to arrive to transport him to hospital, where he later recovered.
“I have no doubt that without the timing, quick-wittedness and compassion of Ms Palacios the outcome would have been more serious,” Rekrut wrote in an email to Col. Mark Knott, Acting City Manager of West Warwick .
On Thursday, Knott, Fire Chief Jeffrey Varone, local firefighters and City Council Vice President Maribeth Williamson and Councilor Jason Messier stopped by the local post office to recognize Palacios for the life-saving help she provided That day.
“So many people these days would just drive by or turn on their video and shoot it for entertainment,” Knott said, as he prepared to present a quote to the local hero.
Williamson echoed this.
“A lot of people wouldn’t bother to step up,” she said. “Due to your heroic efforts, we just want to say thank you very much.”
Knott said he is proud that in West Warwick there are government employees – whether in the fire and police departments or at the post office – he can be trusted to do the right thing. something in an emergency like that encountered by Palacios.
While Palacios’ heroic actions speak to the kind of person she is, Rekrut added, it also shows how much of a community postal workers are.
“We are that person they see every day,” he said. “For some people, we’re the only people they see.
Steven Lachapelle, director of postal operations in Southeastern New England, also attended the celebration. Lachapelle congratulated Palacios for stepping up his efforts, before joining Rekrut in presenting him with a congratulatory letter on behalf of the US Postal Service.
“You chose to get involved,” he told her, “and from what I understand, you probably saved that person’s life. So thank you very much. “