Sadness and disappointment over Lloyds’ decision to close their bank
Members of the Bath Road community in Cheltenham have expressed their sadness and disappointment at the closure of another of its banks.
Lloyds Banking Group announced last week the closure of its Lloyds branch on the road. He said it would be one of 44 Lloyds and Halifax branches to close in England and Wales.
The group said customers were transacting far less at these locations and more people were banking online or on their cellphones.
Read more: Lloyds and Halifax to close 44 more branches – full list
Customers at the Bath Road branch were told it would close on November 1, with the closest Lloyds branch then being in High Street, Cheltenham.
After the HSBC branch closed last year, the Lloyds branch closure will leave the busy Bath Road area with just one bank – NatWest.
Helen Gadd has been a Lloyds customer since the age of 18 and has been a regular user of the Bath Road branch for the past 20 years.
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She said: “I am upset to hear that she is shutting down. This is such a useful branch because it saves you the hassle of going into town, so it’s easy to get there whenever you want.
“It’s a shame for the region too. Bath Road is like a village community and the shops there are well visited by everyone.
“I expect this to cause hardship for people who depend on the branch for their day-to-day banking needs, and especially elderly customers who may not be able to get to town as easily.
“It just seems like more and more places are closing or moving, maybe elsewhere or maybe online, and I don’t think it’s too emotional to say that this is the early death knell for our local communities. .
“Bath Road is a place where you can shop locally, meet friends for coffee or lunch, and do your business. It would be very sad to see that slowly fade away. “
A Bath Road trader, who asked not to be identified, said: “While this is disappointing, it certainly comes as no surprise.
“The Covid has changed things. We take very little cash now.
“I used to go to the bank once a week, but now it’s once a month.
He added that he believed Lloyds could have kept the branch open as a service to the community, although it was not used as much as it once was.
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