Online banking issues: why your Bank of Scotland, Lloyds or Halifax account might be blocked
Three major UK banks experienced online outages this morning, preventing thousands of customers from accessing digital accounts and apps.
Lloyds Bank, Halifax and Bank of Scotland all fell around 6:30 a.m., leaving thousands of customers locked out.
When combined, the three banks are responsible for the finances of a set of 18 million customers across the UK.
All three banks belong to the Lloyds Banking Group.
Here’s everything you need to know about online banking issues at Lloyds Bank, Halifax and Bank of Scotland today.
Why is my online bank showing n / a?
Each bank has encountered problems for hundreds of users, apparently across the UK.
Almost 700 people have reported problems with Bank of Scotland on Downdetector today, the majority of the problems being in Glasgow.
Bank of Scotland customers in other parts of the UK appear to be largely spared.
Another 981 said they could not access Halifax services, while more than 1,000 people said they could not access their Lloyds accounts.
The problems for Halifax and Lloyds have occurred in London, Hull and Cardiff, as well as other places across the country,
The message “not available” or just “n / a” appeared for most users when they tried to login or check their balances.
For others, some accounts have been shown to temporarily have no money in savings and checking accounts.
Many customers were concerned that this meant their funds were gone, but banks were quick to reassure users that this was not the case.
Facebook, Instagram and WhatsApp are working again – but what caused the …
What caused the online banking problems for Bank of Scotland, Lloyds and Halifax?
The cause of the outage is not yet clear, but it appears the banks have now fixed it.
The problems have been encountered the most with mobile banking applications.
Lloyds Bank acknowledged the problem on Twitter, when various customers publicly expressed their frustrations.
“We know some of you are having trouble with Internet banking,” the bank wrote. “We are sorry for this, and we are working to get it back to normal soon.”
On October 2, Lloyds Banking Group announced that it was working on Internet Banking to perform routine maintenance and that services would be down during this time.