Barclays to close a branch in Herefordshire for good today
BARCLAYS is set to close one of its branches in Herefordshire today after an adviser previously called the move disappointing.
The bank said only 44 customers regularly used the Ross-on-Wye branch exclusively for their banking operations, with others turning to other services such as online banking and would shut down permanently on August 5.
Ross West adviser Louis Stark said when announcing the closure was disappointing for the city, but there were at least alternative banks and the ability to use the postal services. .
Councilor Stark said: “It is always disappointing to see bank branches disappear, because even with online activities, there are still people who would like to go to the branch and see human beings face to face to perform. their transactions. But I guess with online business it’s a question of economy. ”
He said there were a host of other banks in town, such as Lloyds, Santander and HSBC, as well as The Maltings post office, and Ross-on-Wye was arguably in a better position than other places in Herefordshire, such as Bromyard which now has only one shore.
“Maybe Barclays took that into account, that there are still quite a few banks around, and there is the post office where people can bank and withdraw money. “, he added.
“Individual Barclays customers may think it’s a bummer, but there are alternatives. I think any bank customer can come to the post office. I think banks are increasingly counting there- above.”
Giving the reasons for the Gloucester Road branch closure, Barclays said that before deciding on a closure, they think about how it is being used.
He said he took into account the number of customers visiting, the type of transactions they made and all the other ways they did their banking. He also said he took into account the availability of other branches in the area.
Barclays figures show that the number of customers using other banking means increased from 69% to 80% from 2015 to 2020, and in the past year, 591 customers used the branch 12 or more times.