Arc Legal enters into multi-brand agreement with Lloyds Banking Group
Arc Legal Assistance, together with its sister company Legal Insurance Management, has entered into a new partnership with Lloyds Banking Group.
Through this partnership, Arc Legal will provide family legal protection coverage to Lloyds Banking’s 1.2 million home insurance customers across the UK. This offer will be available to all customers of the Lloyds Bank, Halifax and Bank of Scotland brands.
In addition to legal protection insurance coverage, Arc Legal will offer Lloyds Banking clients access to a dedicated online complaints service and 24/7 legal assistance.
“This agreement confirms Arc Legal’s position as the largest provider of family legal protection insurance in the UK. It also shows how we apply our market knowledge and technical expertise to help partner companies deliver high quality products and services across our portfolio, which includes a wide range of insurance products and legal assistance services. Said Arc Legal Director of Strategic Development Richard Finan.
“Arc Legal has demonstrated its understanding, customer orientation and strong capabilities in the legal protection insurance industry,” added Stuart Curtis, head of supplier management and oversight at Lloyds Banking Group. “Their investment in innovation and technology, focused on the customer journey, make it a collaborative and responsive partner.